Consumer Welfare Debt Counselling

Empowering consumers with simplified information in order for all uninformed consumers to exercise their rights.

As a result of the National Credit Act, credit industry has been regulated and that has been beneficial to all South African consumers. The purpose of the Act are to promote and advance the social and economic welfare of South Africans, promote a fair, transparent, competitive, sustainable, responsible, efficient and accessible credit market and industry, and to protect consumers. Lack of financial literacy is what exposes many consumers to be victims of the credit system, specifically debt collection. This page provides access to information related to: Buying on credit Debt collection that involves the following: Prohibited fees on handed over accounts. Debt Relief option to consumers. Difference between debt collector and a lawyer on handed over accounts. Repossession (e.g) house,car and furniture. Credit Bureau disputed